Terms of service
Welcome to HWP LUX. By accessing or using our website and purchasing our products, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before placing an order.
1. General Information
This website is operated by HWP LUX. Throughout the site, the terms “we,” “us,” and “our” refer to HWP LUX. By using this site, you agree to be legally bound by these Terms of Service.
2. Products & Services
All products are subject to availability. We reserve the right to discontinue any product at any time. Product descriptions and pricing are subject to change without notice.
3. Order Acceptance
We reserve the right to refuse or cancel any order for any reason, including availability, inaccuracies in product or pricing information, or suspicion of fraudulent activity.
4. Pricing & Payment
All prices are listed in GBP (£) and are subject to change. Payment must be made in full at the time of purchase. We accept all major payment methods available at checkout.
5. Shipping & Delivery
Delivery timelines are estimates and not guaranteed. For full details, please refer to our Shipping Policy. We are not responsible for delays caused by external factors such as customs or courier issues.
6. Returns & Refunds
Due to the nature of our products (hair extensions and related goods), all sales are final unless the item is defective or incorrect. For eligible issues, you must contact us within 3 days of receiving your order. For more, please refer to our Returns Policy.
7. Intellectual Property
All content on this site—including logos, images, text, and product descriptions—is the property of HWP LUX and may not be used or reproduced without permission.
8. User Conduct
You agree not to use our website for any unlawful or abusive purposes. You may not attempt to interfere with the site’s security or functionality.
9. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Use our products at your own risk and follow all care instructions provided.
10. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. Continued use of our website constitutes acceptance of any changes.
11. Contact Us
If you have any questions about these Terms of Service, please contact us at:
📧 stepcashk03@gmail.com